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DEFINITION OF THE PARTIES
Promomusique Company SIREN: 499 602 472
SIRET (head office): 499 602 472 00015
Legal form: Registered association
34 rue de l'aiguillerie, Montpellier 34000
Contact: contact@promo-musique.com and by WhatsApp +33 7 72 38 52 34
SIRET (head office): 499 602 472 00015
Legal form: Registered association
34 rue de l'aiguillerie, Montpellier 34000
Contact: contact@promo-musique.com and by WhatsApp +33 7 72 38 52 34
PREAMBLE
The Seller is the publisher of products and services marketed through its website (https://promo-musique.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned website as well as its sales pages.ARTICLE 1 - PURPOSE
These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products and Services offered by the Seller.ARTICLE 2 - GENERAL PROVISIONS
These General Terms and Conditions of Sale (GTC) apply to all sales of Products or Services made through the Company's website and are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The applicable GTC are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. These GTC are available on the Company's website at the following address: https://promo-musique.com/legal . The Company also ensures that their acceptance is clear and unreserved at the time of purchase. The Customer declares that they have read all of these General Terms and Conditions of Sale, and where applicable the Special Terms and Conditions of Sale related to a product or service, and accept them without restriction or reservation. The Customer acknowledges that they have received the necessary advice and information to ensure that the offer meets their needs. The Client declares that he/she is able to legally contract under French law or validly represent the natural or legal person for whom he/she is committing. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.ARTICLE 3 - PRICE
The prices of the products sold through the websites are indicated in Euros excluding taxes and precisely determined on the Product description pages. They are also indicated in Euros including all taxes (VAT + other possible taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and/or French overseas territories, the price is automatically calculated excluding taxes on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of the Seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company's websites are the responsibility of the Customer. Also, where applicable, delivery costs.ARTICLE 4 - CONCLUSION OF THE ONLINE CONTRACT
The Customer must follow a series of steps specific to each Product or Service offered for sale by the Seller in order to complete their order. However, the steps described below are systematic: â Information on the essential characteristics of the Product; â Choice of the Product, where applicable its options and indication of the Customer's essential data (identification, address, etc.); â Acceptance of these General Terms and Conditions of Sale. â Verification of the elements of the order and, where applicable, correction of errors. â Follow the payment instructions, and payment of the products. â Delivery of the products. The Customer will then receive confirmation by email of the payment of the order, as well as an acknowledgment of receipt of the order confirming it. They will receive a .pdf copy of these general terms and conditions of sale. For delivered products, this delivery will be made to the address indicated by the Customer. For the purposes of proper execution of the order, the Customer undertakes to provide their true identification details. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.ARTICLE 5 - PRODUCTS AND SERVICES
The essential characteristics of the goods and services and their respective prices are made available to the buyer on the company's websites. The customer confirms having received a breakdown of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer's order within the limits of available stocks only. Failing this, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, it is summarized and confirmed when the order is validated. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The validity period of the offer of Products as well as their prices is specified on the product sales pages, as well as the minimum duration of the proposed contracts when these relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address provided). In accordance with legal provisions regarding compliance and hidden defects, the Seller will refund or exchange defective products or products that do not correspond to the order. Refunds can be requested by contacting the Seller by email or letter.ARTICLE 6 - RETENTION OF TITLE CLAUSE
The products remain the property of the Company until full payment of the price.ARTICLE 7 - DELIVERY TERMS
The products are delivered to the delivery address indicated when ordering and within the specified time. This time does not take into account the order preparation time. When the Customer orders several products at the same time, these may have different delivery times and be delivered using different methods. The Seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email to ensure order tracking. The Seller reminds that when the Customer takes physical possession of the products, the risks of loss or damage to the products are transferred to him.ARTICLE 8 - AVAILABILITY AND PRESENTATION
Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers.ARTICLE 9 - PAYMENT
Payment is due immediately upon ordering, including for pre-ordered products. The Customer can pay by credit card or bank check. Secure online payment by credit card is carried out by our payment service provider. The information transmitted is encrypted according to industry standards and cannot be read during transport over the network. Once the payment has been made by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing their banking information during the sale, the Customer authorizes the Seller to debit their card for the amount relating to the price indicated. The Customer confirms that they are the legal holder of the card to be debited and that they are legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the Sale is immediately and automatically terminated and the order canceled.ARTICLE 10 - WITHDRAWAL PERIOD
In accordance with Article L. 121-20 of the French Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal." This can only be done if the seller accepts it. "The period mentioned in the previous paragraph runs from the receipt of the order email for the provision of services." The right of withdrawal can be exercised by contacting the Company by email. If the right of withdrawal is exercised within the aforementioned period and conditions, only the price of the product(s) purchased and the shipping costs will be refunded; the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be resold as new; if possible, they must be accompanied by a copy of the proof of purchase.
ARTICLE 11 - GUARANTEES
The Seller will exchange products that appear to be defective or do not correspond to the order placed. Once the promotion has started, the service cannot be refunded. The request must be made by contacting the Seller by email or by simple letter. He can choose between the replacement and the repair of the good subject to the conditions provided for in the aforementioned provisions. apparently defective or do not correspond â that he is exempt from providing proof of the existence of the lack of conformity of the good during the six months following delivery of the good. â that, except for used goods, this period will be extended to 48 hours â that the consumer can also assert the guarantee of the thing sold within the meaning of article 1641 of the Civil Code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price (provisions of articles 1644 of the Civil Code).ARTICLE 12 - COMPLAINTS
If necessary, the Buyer may submit any complaint by contacting the company by email or by simple letter.ARTICLE 13 - INTELLECTUAL PROPERTY RIGHTS
The trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification or use of these assets for any reason whatsoever is strictly prohibited.All third-party names and logos, including YouTube, Spotify AB, Instagram, and TikTok, and their respective logos, displayed on this site are trademarks of their respective owners. Promomusique is not endorsed by or affiliated with these third parties. Our use of these names, logos, and trademarks is for identification purposes only and does not imply any endorsement or affiliation.